Returns & Exchanges
At My Violet, we want you to feel magical in your new pieces; if your order isn't a perfect fit, we accept returns on unworn items within 30 days of delivery. Please ensure all original tags remain attached and items are free of makeup or perfume marks.
Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Package Your Items
Carefully fold your items into their original packaging or a secure mailer to prevent damage during transit.
Print and Ship
Download your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects your return, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing